Catalyst Learning Blog


Articles, case studies, and success stories to guide and inspire healthcare HR, Organizational Development, and Clinical professionals.

Workforce Implications of the Affordable Care Act: Research in Progress Catalyst Learning
Better care, lower cost, improved health.  The triple aim of the Affordable Care Act is straightforward enough, but how will healthcare organizations achieve it?  To start, they must have coordination of care (ACOs, Patient-Centered Medical Homes), reduce readmissions, and have a system for population health/community-based care.   Last month at the National Fund for Workforce Solution's annual meeting, Randall Wilson, a Senior Project Manager for Jobs for the Future presented CareerSTAT's case for investing in frontline workers to achieve the aim.     

Simply put, frontline workers can help organizations extend care to more patients.  They can contribute to a highly skilled workforce by honing general skills like communication, customer service, and problem solving to developing specialized competencies such as clinical, observational, and supervisory ability.  They provide a pool from which health coaches, patient navigators, or care coordinators can be developed.  Of course, these opportunities come with challenges.  For one, no templates or standards exist for many of these new roles.  That's exacerbated by potential job reductions and cutbacks in talent development.  External challenges like ACA uncertainties and lagging payment models add to the pressure.  In spite of the challenges, investing today means frontline workers will be equipped to help their organization meet the higher expectations of tomorrow.

Contact Catalyst Learning ( to learn about solutions that help your front line workers prepare to seize the opportunities.

Pomp and Circumstance at Cleveland Clinic Catalyst Learning
Catalyst Learning’s Lynn Fischer recently had the honor of addressing over 50 Cleveland Clinic School at Work graduates.  It was an opportunity to reflect on Cleveland Clinic’s incredible commitment to School at Work; since 2005, the organization has had over 200 graduates!  As Catalyst Learning gears up for its 20th anniversary, it was also a time to be thankful for the many organizations like Cleveland Clinic that have helped us provide career development to over 14,000 employees. Click here to read full transcript and the five pieces of advice Lynn offered graduates as they move into a new chapter. Cleveland Clinic, lynnCleveland Clinic 2013