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Articles, case studies, and success stories to guide and inspire healthcare HR, Organizational Development, and Clinical professionals.


Eight Catalyst Learning customers nationally recognized for investments in frontline healthcare employees. Catalyst Learning
Do you wonder what the best healthcare companies do to invest in the skills and career development of their frontline workers?

 

If so, CareerSTAT is where you should inquire. CareerSTAT is a network of almost 200 healthcare and workforce leaders. CareerSTAT promotes investment in the skills and careers of frontline healthcare workers by supporting organizations with workforce development programs. CareerSTAT’s goal is to increase business impact, improve health outcomes, and support good jobs in America’s health companies.

 

Catalyst Learning is honored to announce four of our customers which received 2017 CareerSTAT Frontline Health Care Worker Champions or Emerging Champions recognition in 2017. Catalyst Learning also wants to showcase our four customer winners from 2015. See how these best practice healthcare organizations used School at Work (SAW) and other Catalyst Learning products as an integral component of their workforce development strategy.

 

 

2017 Frontline Healthcare Worker Champions and Emerging Champions

 

Mercy Health (Missouri) - Frontline employee development and improving compensation of employees is at the core of Mercy's business strategy. Mercy uses its Lowest Paid Worker Committee and senior leader involvement to develop strategies that improve wages and career opportunity. Mercy uses School at Work® (SAW) to give frontline workers the opportunity to brush up on basic skills and more advanced healthcare knowledge, with intent to move its lowest paid workers into more advanced clinical and support roles. Mercy offers tuition advancement programs, affordable transportation, medical premium assistance, affordable child care, on-site clinic, and other financial incentives.

 

University Health System (Texas) - Celebrating 100 years of service to the community in 2017, University Health System has been regularly named best hospital in the San Antonio region and the sixth best in Texas by U.S. News & World Report. It believes in growing its own employees and preparing them for larger roles. University Health System implements an inclusive hiring policy and is committed to equitable talent development. It offers trainings to its frontline staff, including ECHO (Expanding your Career and Health Opportunity) and SAW by Catalyst Learning. At University Health System, the CEO even hosts a party celebrating the graduates of SAW and posts success stories on the intranet and in the company
newsletter.

 

Yale New Haven Hospital (Connecticut) - Yale New Haven Hospital (YNHH) offers a wide range of career development services to its frontline workers. Some of these services include one-on-one career counseling, resume assistance, a direct tuition payment program (known as the Tuition Loan Forgiveness program), college fairs and access to internet based online, career-development tools. YNHH offers SAW, which gives frontline workers the chance to learn, or relearn, a variety of skills that prepare them for new roles. The majority of SAW graduates at YNHH have continued their education to earn an associate’s, bachelor’s or master’s degree. The business impact to YNHH’s efforts is shown in improved patient experience and achieving quality and safety goals.

 

U.C. Davis Health (California) - UC Davis Health is consistently ranked as one of the nation’s best hospitals, chosen for Consumer Choice Awards, and is a top community employer. UC Davis Health is proud of its sustained investment in its frontline workers, and was the first SAW customer on the West Coast! In addition to its nine SAW cohorts, UC-Davis Health has implemented CAPS (Accelerated Performance Series) for its Administrative Assistants Academy since 2014.

 

2015 Frontline Healthcare Worker Champions and Emerging Champions

 

TriHealth (Ohio) - TriHealth partners with the Health Careers Collaborative of Greater Cincinnati (HCC) to provide greater access to learning and foster advancement for entry-level employees. HCC is a partnership of local healthcare employers, community-based organizations, and educators. HCC programs include School at Work, CareerCare, and tuition cost for Patient Care Assistant Training. TriHealth did a large ROI study which showed how retention costs and job satisfaction were greatly improved by SAW and by being an HCC cohort participant.

 

Norton Healthcare (Kentucky) - Norton has built a culture of continual, lifelong learning. Norton Healthcare’s Office of Workforce Development serves as the primary career and financial support mechanism for frontline employees. In 2013, the office supported 550 frontline employees working toward degrees and certifications in health-related fields. SAW is one of the many programs Norton uses to advance frontline employees. Norton boasts high marks in ROI for frontline employees who earn higher certificates, diplomas, or degrees.

 

LifeBridge Health (Maryland) - LifeBridge Health has won acclaim as a Baltimore Regional Employer for its Workforce Development program. Its Workforce Development program was also a factor in winning the 2006, 2007, and 2008 Baltimore Best Place to Work Awards and making Fortune’s 100 “Best Companies to Work For” list in 2010. SAW is a part of LifeBridge Health’s workforce development program.

 

UnityPoint Health (Iowa) - UnityPoint Health has created a culture of advancement and development while providing quality care to their patients for more than 100 years. It has on-site and employee-centered training, such as SAW. UnityPoint Health has mentoring, diverse training programs, and success in growing their workforce’s wages. Working with the National Fund collaborative, Central Iowa Works, UnityPoint provides training for key industry certificates through its Workforce Training Academy, managerial development through its Breakthrough to Leadership program, and career coaching through its in-house Retention Specialist.

 

 

 




Catalyst Learning Customers Recognized at Upskill America Summit in DC chardyadmin

Introduction

Even the White House takes notice when employers display the level of dedication to advancing front-line workers for which CLC's customers are known! On Friday 4/24, Mercy Health (Cincinnati), Norton Healthcare, TriHealth and UnityPoint Health represented all entry level healthcare champions who provide upward mobility for their associates.

 

At the White House Upskill Summit, employers were lauded for their success in helping their employees move into Middle Class jobs. Best practices for helping frontline workers develop new skills and earn higher wages were shared. Congratulations to all!  Read more about Norton and TriHealth's frontline efforts.


Why This Is a Really Big Deal   

Ongoing development at the entry level is not always the first thing on the minds of healthcare executives, even if it is smart business.  And recent challenges stemming from ACA make you wonder how these hospitals manage to prioritize these program and why they feel it's still so important. But then, that's what Catalyst Learning is all about:

 

"We are grateful for the opportunity to have worked with over 500 healthcare employers to increase the skills and upward mobility of entry and mid-level associates. It's a win for the organization in retention and engagement and a win for the associate who gains a career he/she never dreamed possible. Executives like Jenny, Molly, Tony and Joyce are making this happen from one end of America to the other - and we humbly and sincerely thank them for their partnership."  

- Lynn Fischer, Founder & CEO, Catalyst Learning Company

 

And for those still craving information on facilities using more flexible approaches and targeted academies, download the write-ups in the CLC blog.

 

Make a Commitment in Your Healthcare Organization

The Upskill Initiative is a public-private effort created to clear pathways for the more than 20 million workers in frontline jobs who may lack the opportunity to progress into higher-paying jobs. If you are interested in offering a career development system to your entry-level employees, please contact Catalyst Learning today.



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