TriHealth is a long-time customer and a top integrated health system in Cincinnati boasting over 10,000 employees. We’d like to share with our readers the most extensive Return on Investment study of School at Work that we’ve seen in our 11 years of focus on healthcare workforce development!
Three programs were evaluated by TriHealth: Patient Care Assistants; School at Work (SAW) participants; and Health Career Cohorts participants. If you’re looking for outcomes, look no further.
The study begins by stating its purpose: “The goals of TriHealth’s Health Careers Collaborative (HCC) programs are to increase access to healthcare careers by underutilized labor pools, alleviate regional workforce shortages, and increase the diversity of health care workforces in Greater Cincinnati.”
The SAW evaluation consisted of 3 classes held from 2009-2012. Employees were divided into two groups: 36 employees enrolled in SAW (“Treatment group) and 930 employees in similar job codes who did not participate (“Control” group).
SAW Conclusions and Outcomes
Turnover Rate – 16.67%. That’s 40% lower
Employee Satisfaction – higher participation and 78.9% positive survey results
Diversity – higher in Asian, Black/African American and Hispanic populations.
Employee Performance Scores – participants showed a lower presence of performance counseling
Change in Pay Rate – the number of employees receiving an increase was 6% higher among SAW graduates.
Impressive numbers, if you ask us; and if you ask TriHealth, too. From the data above, it sure looks like School at Work helped them to achieve their goals!
“With such positive results, we can further encourage organizations and employees to take part in such programs. These programs will assist employees in furthering their work potential and knowledge and decrease costs associated with turnovers and new hires.” – TriHealth Study
Here are some dollars and cents to back up this claim; how does saving $45,000 per year on turnover sound? Three years going, that’s a total of $135,000 the organization saved itself – and that’s just the SAW grads!
With RoI data like this, entry level employee development no longer sounds like just a nice thing to do – it sounds like a smart business plan.