Articles, case studies, and success stories to guide and inspire healthcare HR, Organizational Development, and Clinical professionals.

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Charge Nurses Are Also “Chief Retention Officers”

Organizational loyalty is cemented through relationships with supervisors and managers, but don’t overlook the importance of the Charge RN role to nurse loyalty and retention.  Turnover studies show that more often than leaving an employer, staff leave their first-level supervisor. Charge Nurses play a role in onboarding, coaching, patient experience and safety, and nurse retention.  […]

Leadership Research Findings: Key Factors for Entry and Mid-Level Employee Development

Every year Catalyst Learning asks its customers, Talent Management and Learning  leaders at health systems across the US, to help us understand front-line employee development priorities.  This focus of this year’s survey was non-clinical employees at the  entry and mid-levels. Not surprisingly, during the Covid/Delta staffing vortex, there are big concerns about staffing and skill […]

Nurse Managers and ANM’s: Key Players in Saving the Country. Pandemic Reflections

Nurse Managers and Assistant Nurse Managers in U.S. health systems have many things demanding their attention each day. And that is during “normal” times! The 2020-2021 pandemic created more challenges for managers in care delivery organizations. Nurse Managers were tasked with securing medical equipment, turning units into COVID-19 care areas, short staffing, and providing emotional […]