Leading Change-NCV - Catalyst Learning

Learning Objectives

Integrate drivers of the rapidly evolving healthcare landscape into teammate discussions.
Accurately interpret teammates’ individual responses to change in the work environment.
Implement strategies to improve staff productivity by facilitating change-related transitions.
Collaborate with staff to improve change-related transitions impacting quality of care.

Topics and Samples

1. Why So Much Change?

In this topic, participants will consider some of the reasons there is so much change occurring in healthcare. Participants will learn the basics about healthcare reform and the paradigm shifts that are currently driving so much workplace change.

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2. Responses to Change

This topic reveals that people respond to change in a variety of ways. Individuals respond differently, as well as employee groups within organizations. Key points regarding responding to change are discussed and applied.

3. The Transition Curve

This topic will introduce the Transition Curve model. This model is used to predict and understand what happens during the process of change and offer leadership actions charge nurses can take to help their teams through the curve.

4. Linking Change Concepts to Quality of Care

In this final topic, participants will do an in-depth exercise to reflect on an actual change experience. They will conduct a “Change Retrospective” which will illustrate how successful or unsuccessful transitions can impact quality of care.

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Leading Change in a Dynamic Climate