Charge Nurse Leadership
Course Updates

For nursing teams to thrive, they need strong leadership that can manage the complex day-to-day challenges in every healthcare setting. It all begins on the frontline at the unit-level! Yet staff nurses are frequently promoted to Charge roles without receiving formal training, leaving them uncertain about new responsibilities. Developing confident, capable frontline nursing leaders makes everyone more effective.

New Revised and Updated for 2025 Critical Thinking Skills for Frontline Nurse Leaders Supervisory Skills for Positive Outcomes Leading Change in a Dynamic Climate

Critical Thinking Skills for Frontline Nurse Leaders

Charge nurses are on the frontlines, making high-stakes decisions, managing diverse teams, and tackling staff burnout. Our revamped “Critical Thinking Skills for Frontline Nurse Leaders” course targets these challenges head-on, offering cutting-edge training that equips charge nurses with the essential skills to lead and thrive.

Mitigate Burnout

Addressing staff burnout is crucial for maintaining a healthy and efficient unit. This course highlights the application of critical thinking skills — observation, communication, analysis, and inference — to identify and mitigate burnout among staff.

Communication Breakdowns

Communication is a fundamental aspect of critical thinking, especially in nurse leadership. The ability to express ideas clearly, engage in active listening, ask questions, and collaborate all contribute to a charge nurses’ success.

High-Stress Decision-Making

Participants apply the decision-making process in a small group exercise, “Race Against Time - The STEMI Challenge”.

Supervisory Skills for Positive Outcomes

Your charge nurses wear many hats to ensure unit operations run smoothly. Our “Supervisory Skills for Positive Outcomes” course equips charge RNs with the essential skills to communicate confidently, resolve conflicts, and delegate tasks to better manage administrative duties and improve patient care quality!

Reduce Adverse Events

Effectively applying communication strategies enables leaders to confidently address practice concerns and evaluate methods for monitoring and reducing hospital-acquired conditions (HACs).

Promote Supportive Communication

After learning about their own and others communications style, practice “speaking up as an ally” rather than as an opponent.

Master Efficient Delegation

Help charge nurses gain a deeper understanding of the Five Rights of Nursing Delegation to manage tasks and staff more efficiently and increase team productivity.

Leading Change in a Dynamic Climate

The healthcare industry faces major changes related to technology advancements, staffing shortages, and ever-evolving patient expectations. To remain competitive, hospitals must adapt continuously. “Leading Change in a Dynamic Climate,” prepares Charge Nurses and other future nurse leaders to lead confidently and support their teams through workplace changes.

Decode Team Responses Effectively

Team members react differently to change based on their personalities and previous experiences. Some may resist, while others embrace the change quickly. By helping team members move from frustration or fear to understanding, leaders can ensure a smoother transition and successful adaptation to change.

Master the Transition Curve

The Transition Curve describes the emotional stages individuals go through during significant changes: denial, resistance, exploration, and commitment. Learning to apply this Change Model can quickly identify where their team members are in this process.

Boost Productivity Through Change

The key to leading change effectively involves using strategies that boost staff productivity during each stage of change.

Want to learn more about the NCharge seven-course lineup?