A combination of patient surges in 2020-2022 and nursing shortages have forced healthcare organizations to pursue new strategies for care delivery, or alternative care models. Pre-pandemic care models are stretching thin during a nurse shortage, so many U.S. health systems are rethinking their labor resources. Health systems are deploying alternative care models to address a […]
This health system newsletter is a summary of Catalyst Learning’s webinar entitled “Creating a Culture of Connection: Proven Strategies for Success.” To watch the webinar, click here. The 2022 workplace is being reshaped with a lens toward how the employer-employee relationship is changing. Workers are questioning their career choices, and employers are asking themselves what…
East Alabama Health (EAH) in Opelika, AL is a 340-bed hospital with regional clinics, that serves an 11-county area. With ~3,500 employees, EAH is the second largest employer in its metro-area, second only to Auburn University. The primary mission at EAH is to deliver high-quality, compassionate health care to every patient, every time. EAH has…
Every year Catalyst Learning asks its customers, Talent Management and Learning leaders at health systems across the US, to help us understand front-line employee development priorities. This focus of this year’s survey was non-clinical employees at the entry and mid-levels. Not surprisingly, during the Covid/Delta staffing vortex, there are big concerns about staffing and skill…
First-level supervisors/managers in U.S. health systems have many things demanding their attention each day. And that is during “normal” times! The 2020–21 virus pandemic created more challenges for managers in care delivery organizations, including inadequate capacity, supply shortages, and adjusting workforce capacity to cope with changing needs and patient demand. Even before the pandemic, many…
Geisinger is a regional care provider in 45 Pennsylvania counties, spanning central and northeastern PA. More than 1 million patients are cared for at the health system’s 9 hospitals and numerous clinics and outpatient facilities. Geisinger has a history of leading through trauma and trying times. Its very first hospital opened ahead of schedule in…
1 – Workforce Logistic Changes and Staffing Preparations Due to COVID-19 Training entry-level staff to stay safe in the hospital is a big trend this summer. As furloughed entry-level workers go back to work, they will need to know the safest way to work when every surface is a potential hiding place for COVID-19. Training…
As the impact of COVID-19 on hospitals across the U.S. continues to escalate, the minds and hearts of the Catalyst Learning team are with you and your organization who are providing an invaluable service to your communities as the frontline of patient care. Our office in Louisville, Kentucky has implemented social distancing protocols recommended by…
As we enter this exciting new decade, what are the “can’t miss” tactics that healthcare Learning and Development (L&D) Directors should not miss out on? One “trend” probably isn’t the takeaway here, the key insight is that training opportunities will occur seamlessly in the flow of work. Compartmentalized trainings, like reading a manual, are being…
Businesses from many industries including retail, hospitality, and agriculture struggle with turnover and consistent productivity, most notably with frontline lower-paid associates. These industries understand the difficulties of keeping employee productivity at a high and turnover at a low. Actual costs to replace an entry-level worker in healthcare runs into thousands of dollars. Can anything be…
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