Tag: training entry-level hospital employees

Health systems look to offer opportunity to entry-level workers, to help these lower paid workers find their footing and understand healthcare’s many potential career pathways. Frontline non-clinical associates are some of healthcare’s critical employees. These are support and administrative roles, like aides, assistants, environmental, nutrition, and security. These frontline employees may be your potential candidates […]

AtlantiCare is the largest healthcare organization in southern New Jersey. Between 2 hospitals, an ED, FQHCs, surgery centers, urgent care and pharmacies, it employs 6,000+ staff at 100+ locations. AtlantiCare’s accolades include being a Malcolm Baldrige National Quality recipient, obtaining HEI designation, 4x Magnet designation, and a 2022 Forbes Best Place to Work. The organization…

As we enter 2023, learning and development is likely at the forefront of HR teams minds at U.S. based health systems. At some facilities, L&D for non-clinical frontline staff was put on hold during the COVID pandemic era. But we’re seeing that those facilities may be looking to make up for lost time and for…

McKinsey & Company Research Summary The below article is part 2 of a summary of the McKinsey & Company July 2022 report, entitled “Bridging the advancement gap: What frontline employees want – and what employers think they want.” Part 2 is a summarized look at the path forward for employers to help bridge the frontline…

This article is an executive summary of the July 2022 article by McKinsey & Company, entitled “Bridging the advancement gap: What frontline employees want – and what employers think they want.” This article focuses on surveyed responses from frontline associates, their barriers to advancement, and perceptions of employers. Our next article will be part 2…

In 2022, a major area of concern for HR leaders at U.S. health systems is keeping up with labor demands. Entry-level/lower paid non-clinical roles are hard to keep staffed right now. These roles have always had high turnover, even before the labor shortage. Hospitals have to compete with retail and hospitality sectors for the same…

This health system newsletter is a summary of Catalyst Learning’s webinar entitled “Creating a Culture of Connection: Proven Strategies for Success.”  To watch the webinar, click here. The 2022 workplace is being reshaped with a lens toward how the employer-employee relationship is changing.  Workers are questioning their career choices, and employers are asking themselves what…

East Alabama Health (EAH) in Opelika, AL is a 340-bed hospital with regional clinics, that serves an 11-county area. With ~3,500 employees, EAH is the second largest employer in its metro-area, second only to Auburn University. The primary mission at EAH is to deliver high-quality, compassionate health care to every patient, every time. EAH has…

Every year Catalyst Learning asks its customers, Talent Management and Learning  leaders at health systems across the US, to help us understand front-line employee development priorities.  This focus of this year’s survey was non-clinical employees at the  entry and mid-levels. Not surprisingly, during the Covid/Delta staffing vortex, there are big concerns about staffing and skill…

First-level supervisors/managers in U.S. health systems have many things demanding their attention each day. And that is during “normal” times! The 2020–21 virus pandemic created more challenges for managers in care delivery organizations, including inadequate capacity, supply shortages, and adjusting workforce capacity to cope with changing needs and patient demand. Even before the pandemic, many…