Build Confident Charge Nurses—600+ Hospitals Trust NCharge®

Raise retention, morale, and HCAHPS scores with our ANCC-approved leadership curriculum.

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Empower Charge Nurses to Lead Beyond Clinical Expertise

NCharge is a proven nursing leadership and management training program designed for first-level supervisory nurses. This charge nurse leadership course equips clinical nurses with essential communication, critical thinking, and nurse management skills to lead teams effectively in today’s complex healthcare environments.

Instructor-led | Classroom | Virtual

Learning Through Real-World Scenarios

NCharge courses are designed to address the everyday challenges that charge nurses face on the hospital unit. These courses focus on essential nursing leadership and business skills, empowering charge nurses to become vital contributors to your organization’s success.

NCharge courses have been approved by the South Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s (ANCC) Commission on Accreditation. 3.5-4 contact hours awarded per course.

Charge Nurse Leadership Fundamentals

Learning Objectives

  • Employ strategies for making a smooth transition from staff nurse to charge nurse position.

  • Enhance individual and unit performance by understanding the various roles of an effective charge nurse.

  • Apply qualities for successful leadership.

  • Create an individual action plan to identify challenges and maximize opportunities in today’s complex hospital environment.

  • Analyze the patient care and financial implications of hospital Value-Based Purchasing.

Critical Thinking Skills for Frontline Nurse Leaders

Learning Objectives

  • Recognize how developing strong critical thinking and decision-making skills will enhance your effectiveness as a nurse leader.

  • Use a decision-making process to make informed decisions when faced with complex situations or challenges.

  • Model the essential traits of critical thinkers in your daily work.

  • Apply the critical thinking skills of observation, communication, analysis, and inference to make better decisions.

Leading Change in a Dynamic Climate

Learning Objectives

  • Integrate drivers of the rapidly evolving healthcare landscape into teammate discussions

  • Accurately interpret teammates’ individual responses to changes in the work environment.

  • Implement strategies to improve staff productivity by facilitating change-related transitions.

  • Collaborate with staff to improve change-related transitions that impact quality of care.

Employee Engagement and the Patient Experience

Learning Objectives

  • Recognize key drivers of employee engagement and the patient care experience.

  • Examine the link between employee engagement and patient experience.

  • Analyze the role of the charge nurse in promoting employee engagement.

  • Assess personal proficiency in promoting employee engagement.

  • Employ recognized skills of active listening, service recovery, effective feedback and recognition to improve employee engagement and patient experience of care.

Facilitating Interprofessional Teams

Learning Objectives

  • Discover the variety of clinical and non-clinical team members who must collaborate to positively impact transitions of care.

  • Examine personal tendencies as a team leader and team member in order to foster positive collaboration.

  • Compare and contrast behaviors that build trust or damage trust in teams.

  • Demonstrate skilled communication and promote interprofessional teamwork by using the GRIP model.

Supervisory Skills for Positive Outcomes

Learning Objectives

  • Evaluate strategies for monitoring and reducing the incidence of hospital-acquired conditions (HACs).

  • Apply communication strategies to confidently communicate practice concerns.

  • Employ a collaborative approach to managing conflict.

  • Utilize time management strategies to prioritize the work plan.

  • Demonstrate how to delegate tasks appropriately while maintaining accountability.

Charge Nurse Training Helps Healthcare Organizations:

• Build nurse-leader pipeline
• Ensure a smooth transition from peer to leader
• Impact financial awareness and results
• Increase nurse engagement and retention
• Improve patient care and outcomes

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Why Choose Catalyst Learning?

Trusted by Hospitals
Partnered with 600+ hospitals to advance nursing and care team leadership

Proven Experience
Over 25 years helping frontline healthcare staff grow into leadership roles

ANCC Accredited
Approved by the South Carolina Nurses Association, an ANCC-accredited approver


Train-the-Trainer Model

  • Prepare your educators: NCharge leverages a train-the-trainer (TTT) approach, equipping your educators to expertly teach the courses.

  • Interactive training sessions: TTT sessions are conducted in an engaging virtual webinar format by our experienced Customer Experience team.

  • Comprehensive instructor guides: In-depth, high quality instructor guides allow for rapid instructor onboarding and seamless course deployment.

Instructor Guide Sample

What Frontline Nurse Leaders Are Saying

"I’m able to slow down,be an active listener and empower my colleagues. I’m more confident as a Charge RN and trust my decisions on issues on the unit."
Jennifer L.
Jennifer L.Sutter Health, Charge Nurse
“Everything I learned I was able to bring back to the unit and put into practice and it improved my skills and effectiveness 100%. When having to address an issue, I utilize techniques taught to most effectively resolve an issue at the lowest level. It has been completely life changing in terms of my work life and role as charge”.
Jennifer R.
Jennifer R.Piedmont Regional Hospital, Charge Nurse
"The skill of effective communication in difficult situations was powerful. I learnt how to skillfully deal with conflict and prevent the same through simply using the correct phrases or choice of words”.
Tamara D.
Tamara D.Bahamas Dept. of Public Health, Charge Nurse
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