Author: Derrick Osborne

Bend Surgery Center (BSC) is a freestanding ambulatory surgery center in Central Oregon, the first and largest in the area. It performs 13,000+ cases annually and enjoys high JCAHO approval rates; 99% of patients cite being satisfied and would recommend BSC to others. BSC’s mission is to provide a safe, comfortable, and healthy patient-focused environment. […]

McKinsey & Company Research Summary The below article is part 2 of a summary of the McKinsey & Company July 2022 report, entitled “Bridging the advancement gap: What frontline employees want – and what employers think they want.” Part 2 is a summarized look at the path forward for employers to help bridge the frontline […]

This article is an executive summary of the July 2022 article by McKinsey & Company, entitled “Bridging the advancement gap: What frontline employees want – and what employers think they want.” This article focuses on surveyed responses from frontline associates, their barriers to advancement, and perceptions of employers. Our next article will be part 2 […]

What Is Nurse Retention? Nurse retention refers to an organization’s ability to keep qualified nurses employed over time — reducing the rate at which nurses voluntarily leave for other positions, careers, or organizations. It is a critical priority for healthcare workforce stability because improving nurse retention directly affects patient safety, care quality, and operating costs. […]

In 2022, a major area of concern for HR leaders at U.S. health systems is keeping up with labor demands. Entry-level/lower paid non-clinical roles are hard to keep staffed right now. These roles have always had high turnover, even before the labor shortage. Hospitals have to compete with retail and hospitality sectors for the same […]

Understanding the Nursing Shortage and What’s Driving It Nursing shortage solutions have become one of the most urgent priorities in health care. The U.S. nursing workforce has been under pressure for years, but a combination of factors — an aging RN workforce approaching retirement, a nursing education pipeline that can’t keep pace with demand, and […]

This health system newsletter is a summary of Catalyst Learning’s webinar entitled “Creating a Culture of Connection: Proven Strategies for Success.”  To watch the webinar, click here. The 2022 workplace is being reshaped with a lens toward how the employer-employee relationship is changing.  Workers are questioning their career choices, and employers are asking themselves what […]

East Alabama Health (EAH) in Opelika, AL is a 340-bed hospital with regional clinics, that serves an 11-county area. With ~3,500 employees, EAH is the second largest employer in its metro-area, second only to Auburn University. The primary mission at EAH is to deliver high-quality, compassionate health care to every patient, every time. EAH has […]

Organizational loyalty is cemented through relationships with supervisors and managers, but don’t overlook the importance of the Charge RN role to nurse loyalty and retention.  Turnover studies show that more often than leaving an employer, staff leave their first-level supervisor. Charge Nurses play a role in onboarding, coaching, patient experience and safety, and nurse retention.  […]

Every year Catalyst Learning asks its customers, Talent Management and Learning  leaders at health systems across the US, to help us understand front-line employee development priorities.  This focus of this year’s survey was non-clinical employees at the  entry and mid-levels. Not surprisingly, during the Covid/Delta staffing vortex, there are big concerns about staffing and skill […]