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Moments of Joy, and Hope, from a Challenging Year

In what has been a year unlike any other, we are reminded of the importance of taking time to celebrate hopeful moments of joy. We’ve seen just how much frontline healthcare workers are putting on the line to provide safe, compassionate care during this pandemic. We have gathered photos from dear customers across the country…

Increasing Internal Support for Frontline Education Programs

Title of article is superimposed on top of a group of doctors and nurses who have their hands together in a circle as if showing they're all on the same team.

By M. Lynn Fischer, Founder & CEO, Catalyst Learning Company What if you’ve already launched a frontline education program and want to ensure its longevity in your organization for years to come? Likely you’ll face many challenges along the way ranging from budget changes to push-back from departments affected by short staffing. Your ability to…

Emory Healthcare & Catalyst Learning – 15 Years of Frontline Workforce Advocacy

School at Work (SAW®), a career development system for entry-level healthcare employees, has proven to develop viable paths for career progression and shown significant changes in day-to-day performance in frontline employees at Emory Healthcare, according to Anne Nelson, Vice President of Organizational Effectiveness and Talent Management. Nelson goes on to tell us that participants’ supervisors…

Mercy Adopts New Technology to Educate & Advance Frontline Coworkers

Three frontline healthcare employees gather around a laptop to view a Catalyst Learning CLiMB microlearning

Mercy serves millions of patients each year, with a health network that comprises more than 40 acute-care hospitals and nearly 900 physician and outpatient facilities across Missouri, Oklahoma, Kansas, and Arkansas. Mercy is the country’s seventh-largest Catholic healthcare system and employs more than 40,000 people. Mercy’s mission statement is to deliver patients a transformative health…

Diversity & Minority Empowerment Strategies for U.S. Health Systems

The Spring and early Summer of 2020 has been turbulent, with regards to how our country’s public and private institutions are progressing and evaluating race in America. In particular our African American community, which has had more trouble in achieving the same economic prosperity that other groups have had. While much recent media attention has…

Special Update

As the impact of COVID-19 on hospitals across the U.S. continues to escalate, the minds and hearts of the Catalyst Learning team are with you and your organization who are providing an invaluable service to your communities as the frontline of patient care. Our office in Louisville, Kentucky has implemented social distancing protocols recommended by…

Increasing Frontline Employee Engagement (With a Small Budget)

High employee engagement is critical for success in U.S. hospitals and clinics where customer service is crucial. Engagement is more than just a “feel good” public relations objective. It’s about encouraging and facilitating the staff who serve patients, families, and internal customers to be their best and most energetic selves. High engagement is also crucial…