When a unit is under the direction of a charge nurse, service recovery is an important part of their role. Whether they are coaching other RNs or answering directly to the patient or family, charge nurses can directly impact the patient experience. The charge nurse’s ability to communicate and lead can have a significant impact […]
Media Contact: Rebecca Sell, Marketing and Communications Manager rsell@catalystlearning.com (Louisville, KY) 9-13-11. The 2011 Celebration of Small Business Luncheon, held Aug 31 at the Galt House, highlighted the ‘Big Impact of Small Business’ in Greater Louisville. Annually, the event recognizes the best and brightest small businesses. This year’s field boasted over 1,600 nominees and a […]
© 2026 Catalyst Learning Company | Privacy Statement | Terms Of Use