No matter what products they sell, many businesses in the retail industry know that success depends heavily on the frontline workers they hire to staff their stores. Typically the lowest paid employees in an organization, they play an inversely important role in driving sales and customer satisfaction. The problem is the high turnover rate for […]
By Ted Smith, Deputy Director, Envirome Institute, School of Medicine, University of Louisville Technology enhances and affects nearly every part of our lives, and adult corporate learning is no exception. Some learning and development (L&D) technology may already be implemented in your health system, as it can assist with clinical and non-clinical learning alike.…
1) Improve your coaching mindset – Retaining nurses will require adjusting styles to adapt to a new generation of nurses What nurses expect from their leaders is changing. Gone are the days of command control leadership when staff were expected to be grateful because they had a job. Today’s nurses, especially the Millennial workforce, want…
1) New Digital Interaction Jobs With changes in technology, and younger consumers preferring digital interaction, hospitals will be challenged to prepare Frontline workers with jobs that don’t even exist yet – think Administrative or Medical Records roles that involve Social Media outreach and interaction. Digital interaction will also change Medical Assistants and Technician roles that deal with…
Nursing executives generally agree that financial indicators of hospital success and reimbursement are often not understood by bedside nurses. That’s understandable, given that nurses join the profession because they care about people, not about finances. But not providing this knowledge keeps nursing staff from understanding the bigger picture and seeing the critical role they play in the…
ANCC’s Magnet Recognition Program® recognizes hospital organizations for excellence in patient care and superior nursing processes. Bristol Hospital, a small community hospital in Connecticut, is extremely proud to be among the elite 7% of health care organizations with Magnet designation nationally. To uphold this high standard, Bristol has embraced dedication to one theme: developing great…
Webinar with Dr. Rose Sherman. Develop a Coaching Mindset to Improve Millennial Nurse Retention. When: Thursday October 18, 2pm-3pmET. Catalyst Learning will send you a link, look for a calendar invite from our Office Manager, Claire Ballard. SIGN UP HERE! About the webinar What nurses expect from their leaders is changing. Gone are the…
When Charge Nurses are surveyed, it is no surprise that they state that dealing with conflict on the nursing unit is one of the most challenging aspects of being in charge. It’s unavoidable; it’s uncomfortable and problematic. But it can also be beneficial. Utilizing various conflict modes and practicing some reliable strategies in the midst…
There is an art to properly delegating the use of nursing Assistive Staff (Unlicensed Assistive Personnel), your healthcare workers who assist in patient care activity under the delegation of a nurse. Nurses need to be clear with expectations on how to use them, and some nurses decline to delegate tasks if they are responsible for…
The notion of emotional intelligence has been around since the 1960s, but it was popularized in the 1990s by author Daniel Goleman (with his book Emotional Intelligence) and the plethora of literature arising since that time. Emotional Intelligence of an individual means to perceive, assess and manage emotions of her own self and of other…
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