What is employee engagement? Gallup defines it as the level of commitment, passion and loyalty a worker has towards their work and their organization. CNOs can take action to drive nurse engagement; in fact Magnet hospitals are even graded on engagement metrics like leadership access/responsiveness and RN to RN teamwork and collaboration. To help a […]
Nurses make up the largest employee category in U.S. health systems. More than ever, healthcare leaders are advocating for the need to retain confident nurses who can lead, and be ready for change and complexities in managing patient populations. Nurses are on the front line of patient care and are crucial for advancing health. When…
1) Improve your coaching mindset – Retaining nurses will require adjusting styles to adapt to a new generation of nurses What nurses expect from their leaders is changing. Gone are the days of command control leadership when staff were expected to be grateful because they had a job. Today’s nurses, especially the Millennial workforce, want…
Nursing executives generally agree that financial indicators of hospital success and reimbursement are often not understood by bedside nurses. That’s understandable, given that nurses join the profession because they care about people, not about finances. But not providing this knowledge keeps nursing staff from understanding the bigger picture and seeing the critical role they play in the…
Webinar with Dr. Rose Sherman. Develop a Coaching Mindset to Improve Millennial Nurse Retention. When: Thursday October 18, 2pm-3pmET. Catalyst Learning will send you a link, look for a calendar invite from our Office Manager, Claire Ballard. SIGN UP HERE! About the webinar What nurses expect from their leaders is changing. Gone are the…
When Charge Nurses are surveyed, it is no surprise that they state that dealing with conflict on the nursing unit is one of the most challenging aspects of being in charge. It’s unavoidable; it’s uncomfortable and problematic. But it can also be beneficial. Utilizing various conflict modes and practicing some reliable strategies in the midst…
There is an art to properly delegating the use of nursing Assistive Staff (Unlicensed Assistive Personnel), your healthcare workers who assist in patient care activity under the delegation of a nurse. Nurses need to be clear with expectations on how to use them, and some nurses decline to delegate tasks if they are responsible for…
The notion of emotional intelligence has been around since the 1960s, but it was popularized in the 1990s by author Daniel Goleman (with his book Emotional Intelligence) and the plethora of literature arising since that time. Emotional Intelligence of an individual means to perceive, assess and manage emotions of her own self and of other…
The nursing profession ranks very high in honesty and ethics when Americans are polled. In a 2016 Gallup poll, “Nursing” was the #1 most trusted profession in U.S. culture, even scoring higher than doctors, teachers, police officers, and clergy! That is why nurse bullying/hazing is so shocking, and odd to talk about. Nurse bullying can…
While nursing shortages and nurse attrition are expensive, healthcare organizations must find ways to attract and retain good, young nurse candidates and groom some of them to fill future leadership roles. We know that high-quality nursing care and engaged nurse employees are crucial for patient satisfaction; with reimbursement often tied to patient satisfaction, the need…
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